BEFORE PURCHASING A PRE-ORDER ITEM, PLEASE READ. BY PURCHASING A PRE-ORDER ITEM, YOU ACKNOWLEDGE YOU HAVE READ AND AGREED TO THE FOLLOWING INFORMATION, AS WELL AS MY FAQ. Thank you!
What is a pre-order?
You are ordering a product that hasn't been made yet. This allows me to make my products on a smaller, on-demand scale (usually books, or other printed merch).
Why should I pre-order?
Pre-orders ensure that my books and other items with high production costs get made while ensuring that you get them as soon as they're printed!
How do I pre-order?
Add the pre-order to your cart and check out like you normally would, then sit back and relax! Your payment will be processed and you will be notified when your order is ready to be shipped.
When will I receive my pre-order?
Production times vary, but you will receive your order as soon as it is ready to be shipped. Estimates for soon-to-be-in-stock items will appear on the product page of said item.
I estimate the books will take one to two months to be edited, completed and shipped out. Delivery times afterward depend on your mail carrier - For domestic orders, your package should be there in 2-3 business days. For International orders, delivery averages 6-10 business days (it could be longer depending on the holidays, customs, your country's postal service, etc.).
Other merch will not take as long to produce, since they are standalone illustrations for the most part.
Where can I view the status of my order?
Updates regarding the status of pre-ordered items will be announced publicly on the artist's blog. If you need help with your specific order, please send an email and I will get back to you if at all possible. Because of the potential high volume of pre-orders, I may not be able to answer general update questions individually (for example, what day production will start, etc --this information will be shared publicly).
What does it mean when an item is "pre-order only?"
This means an item is ONLY available through pre-order, and there will be no more available once pre-orders are closed.
What happens if I purchase a pre-order item AND regular store item?
Your regular item will be held back to combine ship with your pre-order item. If you want your regular item sooner, you must order it separately.
IMPORTANT NOTES ABOUT PRE-ORDERS:
- Make sure your shipping address is updated and current, and most importantly permanent!
- Make absolute sure you have ordered the correct option (with sketch or without for example) before checkout.
- Understand it may take a while to receive your order, make sure you are okay with that.
- If there is a mistake in the order, I will refund you and have you place it again. This may slow things down significantly, so please triple check your order and information to make sure everything is correct.
Pre-order only if you're okay with waiting for your book / merch! If you do pre-order, rest assured that you'll get the specified handsomely printed book / merch as soon as it's available! Thanks for supporting an indie artist's work :D