FAQ

Where is this store located?

MEN PLUS MONSTERS Shop is an online store collecting the printed and digital works of Aero Zero, located in California, in the United States of America. When ordering products, please keep in mind that orders from outside the US might take longer because of customs and transit.

Additionally, NSFW items may only be purchased by people 18+ and older. While the shop's products clearly mark each item as intended for a mature audience or not at the top of product descriptions, the shop's owner does not take responsibility for those who purchase without this in mind.

I ordered something safe for work - what will my shipped package look like / contain?

All shipping is in a plain white box for books, and smaller items like keychains are shipped out in bubble mailer envelopes. For combination orders, items are shipped together in a package that the largest item dictates.

Safe for work orders come with no business card or extras that indicate where the items are from, however the return address says Men Plus Monsters. If extra discretion is required re: the shipping address' name, please let us know via the Special Instructions To Seller section when viewing your cart - thanks so much :3

I ordered something NSFW - what will my shipped package look like / contain?

All shipping is in a plain white box for books, and smaller items like keychains are shipped out in bubble mailer envelopes. For combination orders, items are shipped together in a package that the largest item dictates.

NSFW items come with a small bonus safe-for-work print, a business card with art from the NSFW comics clearly stating the links to MEN PLUS MONSTERS affiliated sites, and the return address says Men Plus Monsters. Some special promotions may include a free paperback notebook or other small items with your order. If extra discretion is required, please let us know via the Special Instructions To Seller section when viewing your cart - thanks so much :3

My order has both SFW and NSFW items - what will my shipped package look like / contain?

It will be the same as the NSFW order description above - If extra discretion is required, please let us know via the Special Instructions To Seller section when viewing your cart - thanks so much :3

What is this store's return and exchange policy?

If there is significant damage to the books / prints, or if prints come out incorrectly, send me picture proof and I'll do what I can to help rectify the situation :) For books, this is on a case-by-case basis, but prints that are incorrectly printed or damaged are likely eligible for a full refund.

Do you accept orders placed outside of the US?

Yes - however international shipping is more expensive than domestic orders, and international shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. I do not take responsibility for customs fees.

How long will it take to receive my order?

I usually ship orders in batches once a week on average, and after I ship packages I will send you a message to your specified e-mail with a tracking number for your convenience. Once shipped most domestic orders take anywhere from 2 to 3 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 6-10 days up to 2-3 weeks, although holidays may delay this. After I ship your package, the postal service is then responsible for delays or other happenstance regarding the delivery of your book / merch.